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* 1. Where is your company based? If you have multiple locations, please state all the countries. 

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* 2. What items do you consider to be the best at The English Studio? Please, rank each item by importance (10 being most important; 1 being least important)

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* 3. How quick do you consider our response time to bookings and enquiries? 

1 (poor) 5 (excellent)
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i We adjusted the number you entered based on the slider’s scale.

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* 4. How would you rate your communication with your Account Manager/Business Development Manager? 

1 (poor) 5 (excellent)
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Which communication channel(s) do you find the most effective?

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* 6. How do you prefer to submit bookings?

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* 7. What do you consider to be the best product offered by The English Studio?

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* 8. Is there any particular product you would like us to add to our 2019 portfolio?

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* 9. What kind of promotional materials do you find most useful to support your marketing initiatives?

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* 10. How important do you find translated materials? 

1 (not important at all) 5 (very important)
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i We adjusted the number you entered based on the slider’s scale.

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* 11. With regards to student feedback, what do your students like the most about The English Studio?

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* 12. How often do you refer to our terms and conditions?

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* 13. How would you rate your overall experience with The English Studio so far?

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* 14. Do you have any suggestions as to how we could improve our agent services?

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