Partner Survey Question Title * 1. Where is your company based? If you have multiple locations, please state all the countries. OK Question Title * 2. What items do you consider to be the best at The English Studio? Please, rank each item by importance (10 being most important; 1 being least important) 1 2 3 4 5 6 7 8 9 10 Quick Response from Staff to Enquiries 1 2 3 4 5 6 7 8 9 10 Accurate Booking Documents 1 2 3 4 5 6 7 8 9 10 Easy Payment Methods and Procedures 1 2 3 4 5 6 7 8 9 10 Clear Terms and Conditions and Procedures 1 2 3 4 5 6 7 8 9 10 Clear Answers to Questions 1 2 3 4 5 6 7 8 9 10 Staff Friendliness 1 2 3 4 5 6 7 8 9 10 Good Student Feedback on Teaching Quality 1 2 3 4 5 6 7 8 9 10 School Locations 1 2 3 4 5 6 7 8 9 10 Social Programme / Activities Options 1 2 3 4 5 6 7 8 9 10 Satisfactory Accommodation Options OK Question Title * 3. How quick do you consider our response time to bookings and enquiries? 1 (poor) 5 (excellent) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 4. How would you rate your communication with your Account Manager/Business Development Manager? 1 (poor) 5 (excellent) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. Which communication channel(s) do you find the most effective? Email Phone Teams/Zoom/Google Meet WhatsApp In Person Other (please specify) OK Question Title * 6. How do you prefer to submit bookings? Standalone Platform (i.e. Edvisor) English Studio Booking Form Website Platform Other (please specify) OK Question Title * 7. What do you consider to be the best product offered by The English Studio? General English Intensive English English for Work IELTS Preparation Mini Stays (Low Season Groups) YES Courses (Summer Programme) OK Question Title * 8. Is there any particular product you would like us to add to our portfolio? OK Question Title * 9. What kind of promotional materials do you find most useful to support your marketing initiatives? Printed Brochures/Fold Outs Online Videos and Pictures Banners PDF promotional items No Preference/Don't Use It Other (please specify) OK Question Title * 10. How important do you find translated materials? 1 (not important at all) 5 (very important) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 11. With regards to student feedback, what do your students like the most about The English Studio? Price Point Location Teaching Methodology Outstanding Marketing Campaigns Teaching Equipment (i.e. interactive boards, books) Activities and Social Programme Other (please specify) OK Question Title * 12. How often do you refer to our terms and conditions? Every Day/Regularly Once per Week Once per Month Hardly Ever Never OK Question Title * 13. How would you rate your overall experience with The English Studio so far? Excellent Very Good Good Average Poor OK Question Title * 14. Do you have any suggestions as to how we could improve our agent services? OK DONE