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* 1. Contact Details

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* 2. What was your original repair?

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* 3. Do you have any outstanding repairs after our visit?

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* 4. Did we respond in a reasonable amount of time?

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* 5. Did we arrive on the date agreed?

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* 6. Are you likely to recommend us as a landlord?

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* 7. Did our team carry out the works to an acceptable standard?

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* 8. Was the job finished in a reasonable time?

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* 9. Was your home left in a clean condition?

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* 10. How could we improve?

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