The information provided by you on this survey will be used by SW9 Community Housing to measure resident satisfaction on our services and where applicable, to improve our services. 
Thank you very much for taking the time to complete this survey.

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* 1. How satisfied are you with the handling of your Anti-Social Behaviour (ASB) complaint?

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* 2. How satisfied are you with the outcome of your ASB complaint?

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* 3. How satisfied are you that all areas of your ASB complaint were addressed?

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* 4. How satisfied are you that you were kept informed throughout the process?

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* 5. How satisfied are you that the staff who dealt with your complaint were helpful and polite?

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* 6. How satisfied are you that the ASB complaints process is easy to access and understand?

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* 7. Please use the space below for any further comments regarding our ASB complaints process including suggestions for improvement.

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