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Thank you very much for taking the time to give us some feedback on the service you received from our practice.

While we hope that your experience has been entirely positive, any issues you raise can be used to improve our performance.

If you have a Google account, and would prefer to leave us a Google review, you can also do this here - https://plus.google.com/local
Please let us know when you visited us.

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* 1. Please let us know when you visited us.

Time (approximate) and date
Which practice did you visit today?

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* 2. Which practice did you visit today?

Can you please describe the reason/reasons for your visit to the practice today.
Please mark all responses which apply to you

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* 3. Can you please describe the reason/reasons for your visit to the practice today.
Please mark all responses which apply to you

Was your experience at our practice better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

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* 4. Was your experience at our practice better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

For those members of staff who you met today, please comment on your experience with each individual.

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* 5. For those members of staff who you met today, please comment on your experience with each individual.

  Reception staff Veterinary surgeon Veterinary nurse Other staff or unsure
Extremely positive
Good
Average
Moderately negative
Extremely negative
How convenient do you find it to use our practice?

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* 6. How convenient do you find it to use our practice?

Overall how likely are you to recommend us to a friend or neighbour?

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* 7. Overall how likely are you to recommend us to a friend or neighbour?

  0- impossible! 1- not likely at all 2 3- quite likely 4- very likely 5 definitely or I already do!
How likely are you to do this?
Thanks once again for taking the time to do this.

Please leave us your name, your pet's name, and an email address if you would like us to respond to this feedback.

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* 8. Thanks once again for taking the time to do this.

Please leave us your name, your pet's name, and an email address if you would like us to respond to this feedback.

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