Bira, together with Starling Bank are working on a news story to share the positive experiences independent retailers have encountered since lockdown ended.
We want to know about the items that have seen a boom in sales following the end of lockdown, if you have experienced an increase in in-store purchases and how the impact of the pandemic has had a positive effect on your relationship with the local community. 

Question Title

* 1. Which part of the country is your business based in? (Select one)

Question Title

* 2. Which one of the following industries does your business operate within? (Select one)

Question Title

* 3. Which of the following describes the location of your shop most accurately? (Select one)

Question Title

* 4. How does your business operate? (Select one)

Question Title

* 5. Thinking about the time when all restrictions were lifted in your area, which of the following applies to your business’s performance? (Select one)

Question Title

* 6. Again thinking about the time when all restrictions were lifted, which of the following best applies to your sales experience? (Select one)

Question Title

* 7. What percentage of your sales are now taking place online? (Select one)

Question Title

* 8. Comparing your business’ activity to the pre-pandemic levels to the post-lockdown levels, how much do you agree or disagree with the following statements? (Select one) N.B - by pre-pandemic levels we refer to the year 2019

Question Title

* 9. Looking at the below items, which of the following have you seen increase in the number of sales made, since the end of restrictions in April this year, compared to pre-pandemic levels, if any? (Tick all that apply) N.B - by pre-pandemic levels we refer to the year 2019

Question Title

* 10. Roughly, what proportion did sales of the items listed in Q3 make up of your average weekly sales, since the removal of the restrictions?

Question Title

* 11. Thinking about the time when all restrictions were lifted, what have you done to encourage people to come back to physical shops? [100 words]

Thinking about your shop’s local community, how much do you agree or disagree with the following statements?

Question Title

* 12. The local community has been more supportive of my business in the wake of the pandemic

Question Title

* 13. My local community has played a key role in my business’s success post lockdown

Question Title

* 14. Customers are spending more time in store compared to pre-pandemic levels

Question Title

* 15. Customers are interacting more with me and my staff than they did pre-pandemic

Question Title

* 16. The local community has engaged less with my business in the months following restrictions ending

Question Title

* 17. Customers are interacting less with me and my staff than they did pre-pandemic

Question Title

* 18. Continuing to allow customers to try on / sample products when big retailers closed changing rooms allowed me to be more competitive

Question Title

* 19. Would you be happy to be contacted for a quote or to be used as a case study?

Question Title

* 20. If yes, please leave your contact details below

0 of 20 answered
 

T