Our Mission Statement - "Empowering people of all ages who are affected by disability or health conditions to fulfil their potential and aspirations". We offer independent advice and information services to disabled people and their carers to enable them to have choice and control over all aspects of their lives.

At The Disability Resource Centre we are always looking for more ways to improve our services. Providing exceptional customer service to our clients is very important to us. As you have accessed our services in the past, we would be grateful, if you have a few moments to spare, to fill out the customer satisfaction questionnaire below. Thank you for your time. 



Question Title

* 1. Which service did you access at The Disability Resource Centre?

Question Title

* 2. About the service

  Yes No
Did the service provided meet your needs?
Did you get all the information you needed?
Would you use this service again?
Would you recommend our service to others?
Have improvements been made to your personal, financial or social wellbeing?

Question Title

* 3. How long did you have to wait to be seen by someone if you came into the centre?

Question Title

* 4. What did you contact us about?

Question Title

* 5. What impact has visiting the centre had on your everyday life?

Question Title

* 6. Please tell us how the service you received was helpful

Question Title

* 7. How do you think we can improve our services? Perhaps you would like to see additional services at our centre (e.g. stress management, healthy eating, specific support groups) Please share any ideas with us.

If there is anything else that we could assist you with, please do not hesitate to give us a call on 01582-470900 or, alternatively, you can visit our website on www.drcbeds.org or for Nortamptonshire Centre for Independent Living, www.northamptonshirecil.org.uk. Thank you for your time, we appreciate your feedback.

Question Title

* 8. Where do you live?

T