ANNUAL PATIENT SATISFACTION SURVEY 2017-18

Groby Road Medical Centre would like to hear from you again this year. Please take a few minutes to complete the survey…..
Thank you.

* 1. Generally, how easy is it to get through to someone at your GP surgery on the phone?

* 2. How helpful do you find the receptionists at your GP surgery?

* 3. How often do you see or speak to the GP you prefer?

* 4. Did you have confidence and trust in the GP you saw or spoke to?

* 5. Normally how long after your GP appointment time do you wait to be seen?

* 6. Did you have confidence and trust in the Nurse you saw or spoke to?

* 7. Would you recommend your GP surgery to someone who has just moved to your local area?

* 8. Is your GP Surgery currently open at times that are convenient for you?

* 9. Overall, how would you describe your experience of your GP surgery?

* 10. Are you aware that the surgery has an active Patient Participation Group?

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