ANNUAL PATIENT SATISFACTION SURVEY 2017-18

Groby Road Medical Centre would like to hear from you again this year. Please take a few minutes to complete the survey…..
Thank you.

Generally, how easy is it to get through to someone at your GP surgery on the phone?

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* 1. Generally, how easy is it to get through to someone at your GP surgery on the phone?

How helpful do you find the receptionists at your GP surgery?

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* 2. How helpful do you find the receptionists at your GP surgery?

How often do you see or speak to the GP you prefer?

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* 3. How often do you see or speak to the GP you prefer?

Did you have confidence and trust in the GP you saw or spoke to?

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* 4. Did you have confidence and trust in the GP you saw or spoke to?

Normally how long after your GP appointment time do you wait to be seen?

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* 5. Normally how long after your GP appointment time do you wait to be seen?

Did you have confidence and trust in the Nurse you saw or spoke to?

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* 6. Did you have confidence and trust in the Nurse you saw or spoke to?

Would you recommend your GP surgery to someone who has just moved to your local area?

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* 7. Would you recommend your GP surgery to someone who has just moved to your local area?

Is your GP Surgery currently open at times that are convenient for you?

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* 8. Is your GP Surgery currently open at times that are convenient for you?

Overall, how would you describe your experience of your GP surgery?

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* 9. Overall, how would you describe your experience of your GP surgery?

Are you aware that the surgery has an active Patient Participation Group?

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* 10. Are you aware that the surgery has an active Patient Participation Group?

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