FEM & KPMG Express Report Cross-border Activities 2020 Question Title * 1. How does your organization define a business trip? Is it travel undertaken for business that consists of an outward and return journey that takes place in a time period of: Less than one month Less than two months Less than three months Less than six months More than six months None of the above Other (please specify) Question Title * 2. Does your business traveler (formal or informal) mobile population include?*Definition of a 'Cross-border Commuter': An employee who works in a different country from the one where they live, but returns to their country of residence at least once a week.**Definition of a ‘Virtual’ worker: An employee or contractor who uses technology to either work with clients or collaborate with other team members across borders without meeting in person. Short-term business travelers Cross-border commuters* International ‘virtual’** workers US domestic travelers We have another/different definition – please specify: Other (please specify) Question Title * 3. How many business travelers does your organization manage per year? 1-100 101-500 501 - 2,000 2,001 - 5,000 5,001 - 10,000 10,001 - 25,000 Over 25,001 We do not manage any Business Travelers (If selected please jump to Q11 - 'Cross-border activities' Question Title * 4. How does your organization ensure that all business travelers have the correct entry requirements? Please tick as many as apply Internal Checks Checks are outsourced Individual traveler's responsibility No formal system in place Other (please specify) Question Title * 5. How does your organization track business travel for tax and social security compliance? Internal tracking system External tracking system Responsibility of external supplier We don't monitor for tax and social security compliance Don't Know Other (please specify) Question Title * 6. Does your tracking system also identify the following? US Domestic travel Employees who are classified within the PWD (The European Union Posted Worker Directive) Immigration data that can additionally be used for tax and social security purposes Permanent establishment risk Other (please specify) Question Title * 7. Do you perceive your organization's business traveler tracking process/system to be sufficient? Yes No Don't Know Other (please specify) Question Title * 8. Please describe your business traveler system/process: Global Centralized Decentralized Other (please specify) Question Title * 9. Does your organization know where all its business travelers are at any given time? Yes No Don't Know Other (please specify) Question Title * 10. Which of the following best describes your organization's business travel records? Accurate Accessible Adequate We don't have records Don't Know Please tell us more Question Title * 11. How many cross-border workers* does your organization manage?*Based on the European Commissions's definition: an employee who works in a different country from the one where they live, but who returns to their country of residence at least once a week. 1 - 100 101 - 500 501 - 2,000 2,001 - 5,000 5,001 - 10,000 10,001 - 25,000 Over 25,001 Question Title * 12. Has the number of cross-border workers in your organization increased in the past 12 months? Yes, it has increased No, it has remained the same No, the number has decreased Don't know Other (please specify) Question Title * 13. How does your organization track cross-border workers for tax and social security compliance? Internal tracking system External tracking system Responsibility of external supplier Policy/system is in development We don't monitor for tax and social security compliance Don't Know Other (please specify) Question Title * 14. In your opinion, are the systems that you have in place to track cross-border workers for tax and social security compliance adequate? Yes No Don't Know If not, why not? Question Title * 15. What do you think can be done to minimize compliance risks? (Select as many as apply) Better tracking systems Update policy/procedures Use a global system Educate business of the risks Better communication with employees New software Reduce travel Clear ownership/accountability None of the above Other (please specify) Question Title * 16. Does your organization have 'virtual'* workers and teams?* Based on the definition of workers using technology to work with clients or collaborate with other team members across borders without meeting face to face Yes No Don't Know Please give some detail Question Title * 17. Are you able to track your organization's international 'virtual' workers for tax and social security compliance? Yes No Policy/system in development Don't know Other (please specify) Question Title * 18. Are you able to keep up-to-date with evolving leglislation - for example FATCA (Foreign Account Tax Compliance Act) and CRS (Common Reporting Standard) and integrate the requirements into your reporting processes? Yes No Don't Know Other comments Question Title * 19. Does your organization have a plan in place to deal with a cross-border investigation? Yes No Plan is being developed Don't Know There is no need Other (please specify) Question Title * 20. Has the plan taken into account the differences in data privacy laws between different countries (For example between the USA and EU Countries?) Yes No Don't Know No plan in place Other (please specify) Question Title * 21. If you have carried out checks on cross-border reporting, which of these challenges has impacted your review? Data privacy or information issues Lack of co-operation from others in your organization Lack of useful data Legal or regulatory environments Lack of co-operation from government agencies Cultural and/or language differences There are no checks in place Other (please specify) Question Title * 22. In your opinion, is the technology that you use to track business travelers, cross-border workers and 'virtual' workers sufficient for your purposes? Yes No Don't Know Other (please specify) Question Title * 23. If your organization uses technology to track its mobile workers, are you confident of being able to keep your employees' data and comply with GDPR (General Data Protection Regulation)? Yes No Don't Know We don't use technology to track Other (please specify) Question Title * 24. Does your organization plan to increase its mobile workforce in the next 5 years? Yes No Under review Don't Know Other (please specify) Question Title * 25. Which of the following most accurately corresponds to your job title? Global Director or Head of Global Mobility Regional/Country Director or Head of Global Mobility Global Mobility Manager reporting to Global or Regional Director or Head Global Mobility Assistant reporting to Global Mobility Manager Business Travel Manager Tax specialist Rather not say Other (please specify) Question Title * 26. Where is your organization headquartered? Asia Australia/New Zealand Europe Middle East and Africa North America South America United Kingdom or Ireland Question Title * 27. In which sector(s) does your organization operate? (Please tick all that apply) Banking / Financial Services Charities and not for profit Consultancies / Agency Education Energy, Oil & Gas Engineering FMCG (Fast moving consumer goods) Construction Health Legal Services Leisure, hospitality, tourism or sport Logistics Manufacturing Media/entertainment Mining Pharmaceutical / bio-tech Professional Services Public sector Retail, wholesale & distribution Technology, IT and telecommunications Transport and travel Utilities Other (please specify) Question Title * 28. What is the name of the organization you work for?(Please note that the names of organizations taking part in the survey will be listed in the report, but no individuals or departments will be identifiable in any way.) Question Title * 29. 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