About This Survey


Healthwatch Barking and Dagenham are an independent champion for people using local health and social care services.

We believe that by listening to people who work with and alongside local health and care services in the borough, that we can determine where improvements can be made and use this information to inform how well we are doing and where we should be focussing our time and resources for our future work.

Every year we undertake a project "Who Knows" this is so we can look at how we can improve our service and build better relationships with those working in Barking and Dagenham and organisations delivering services to residents in the borough.

This survey is for staff working in local Health, Care and Voluntary Service Organisations (VSOs) - your insight is important and valued by us.

The questions should take approximately 10 minutes to complete depending on the detail of your responses.

Any personal details you might share are kept strictly confidential and the information in your responses is kept anonymous.

THANK YOU for taking part and sharing your views and feedback.





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* 1. Which local service do you work for?

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* 2. Have you heard about Healthwatch and the Information and Signposting service that we provide?

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* 3. If you haven't heard of Healthwatch, why do you think that might be in your view?

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* 4. If you have worked with us in the past, what was the outcome for you?

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* 5. In your opinion, how do you think we could do better?

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* 6. Which areas of health and social care do you think we should focus on in the future and why?

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* 7. Please tell us what Social Media channels you use. Please tick all that are relevant

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* 8. Please tell us how you think Healthwatch could increase awareness of our organisation?

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* 9. As part of this survey, we are looking to arrange one-to-one conversations with individuals about your responses in more depth - would you be willing to arrange a chat session if we contacted you?

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* 10. Thank you for taking the time to give us your feedback. Please provide your contact details so that we can get in touch to arrange a discussion with you and also if you would like to be added to our free membership and receive our E-Bulletin.

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