Orchard Feedback Survey October 2020 Question Title * 1. Have you recently had to access the practice for help with a medical/non-medical need in the last 6 months during Covid? Yes No Question Title * 2. If you contacted the practice by phone was your call answered timely? Yes No Other (please specify) Question Title * 3. When you spoke to a clinician was it the clinican of your choice? Yes No Other (please specify) Question Title * 4. Do you feel you were listened to by the clincian? Yes No Other (please specify) Question Title * 5. Did you feel the clinician was able to help and reassure you? Yes No Other (please specify) Question Title * 6. If you were asked to attend the practice did you feel safe? Yes No Other (please specify) Question Title * 7. If you have to contact the practice regarding a non-urgent medical or non-medical problem in the future would you consider using this messaging link? Orchard Messaging Yes No Maybe I will try next time Question Title * 8. Are you overall happy with the service Orchard provides to you? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Other (please specify) Done