Surface Technology Customer Satisfaction Survey 2018 Question Title 1. Are you involved in the decision making for the choice of surface finishing supplier? Yes No Question Title 2. What is your influence in choosing a supplier of surface finishing? Technical decision maker Technical recommender Technical influencer Commercial decision maker Commercial recommender Commercial influencer All of the above Other (please specify) Question Title 3. Who within your organisation would you say is the key decision maker when choosing a supplier for surface finishing? Owner/Proprietor/CEO/Director/MD Purchasing/Procurement Production/Operations Technical/Design/Engineering Supply chain/distribution/logistics/transport Other Other (please specify) Next