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At Steeles Law we are always trying to improve the service which we provide to our clients. It would help us enormously if you could take the time to complete this short questionnaire.

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* 1. Your full name.

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* 2. Your file reference.

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* 3. The name of the person working on your file. 

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* 4. How satisfied were you that we understood your situation and acted accordingly on your behalf?

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* 5. Were you able to schedule an appointment that was convenient for you?

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* 6. How satisfied were you with the ease in which you could contact your Solicitor?

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* 7. How satisfied were you with the promptness of the response to your communications?

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* 8. How satisfied were you with the clarity of our communications?

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* 9. Was the quality of service to the standard you required?

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* 10. How satisfied were you with the value for money you received?

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* 11. Would you use the firm again?

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* 12. How likely is it that you would recommend Steeles Law to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 13. How did you hear of Steeles Law?

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* 14. How convenient is Steeles Law to use?

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* 15. Based on your experience with us, what did we do well?

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* 16. Based on your experience with us, what could we improve next time?

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* 17. At Steeles Law, we believe that access to legal services should be stress and worry-free. If you would like further details on the legal services we offer or request a call from a member of the team, please tick the relevant services.

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* 18. Opt-in: To keep up to date with Steeles Law updates, news and events subscribe to our newsletter. Please confirm you are happy to be added to our mailing list by providing an up to date email address.

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