We at Spectrum Licensing are always looking to improve the customer experience and below you will find a short survey to help us make those improvements.

Please note that we are unable to provide responses to individual surveys; however if you have an issue or complaint that requires a response, please email spectrum.licensing@ofcom.org.uk

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* 1. What Licensing type did you contact us about?

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* 2. How satisfied are you with the advice and guidance provided by Ofcom’s Licensing Team?

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* 3. How satisfied are you with the professionalism and manner in which Ofcom’s Licensing Team handled your query/application?

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* 4. How satisfied are you with the overall service provided by Ofcom’s Licensing Team?

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* 5. How easy did you find it to contact Ofcom’s Licensing Team?

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* 6. If applicable, how satisfied are you with the information provided on Ofcom’s Licensing web pages?

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* 7. If applicable, how satisfied are you with the online application process?

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* 8. Do you have any other comments, questions, concerns or feedback?

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* 9. Email address/contact number (in case we require any more information from you)

Thank you for taking the time to complete this survey. If you have submitted a complaint, we will respond within two weeks.

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