This survey is asking for your considered opinion about the contents of our Annual Improvement Plan.

We want to know what you think about our past achievements and future objectives.

Your responses will help us define our future activities and make South Wales safer for everyone.
Privacy Notice

This survey collects two types of information for the following purposes:

Anonymised Survey Data: Answers to multiple choice and rating questions that do not contain personal data. Free-text options are provided for some questions but you should not provide personally identifiable information.

Optional name and contact information: You can choose to provide your contact details for more information if you are happy for South Wales Fire and Rescue Service (SWFRS) to contact. If you choose to provide your contact details, your details will only be used for the purpose identified.

South Wales Fire and Rescue Service (SWFRS) processes and securely stores your information in accordance with Data Protection laws. The data will only be used for the purposes stated and in line with SWFRS policies.

Survey data will be retained by SWFRS for three years for analysis. Personal information will be held by SWFRS for two years.

If you would like to find out more information on your data privacy and rights provided by GDPR in respect of your personal data, please contact SWFRS Data Protection Officer, Ms Rachel Trusler, via

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