Tell us your views – and you could win £1,000!

Your water, your say

Our vision is to be the water company people want to be supplied by and want to work for. We're striving to provide a five-out-of-five service and your feedback is vital to help us keep improving.
 
For a chance of winning the top prize of £1,000, or one of four runners up prizes of £250, please take a moment to complete this survey.
 
Please note, you’ll need your Account Number to hand before you start. You can find this on your water bill.
 
Thank you and good luck!

Full terms and conditions are available online at South East Water's website.

This annual survey is a tool we use to help us understand customers' priorities and how they might change over time.

At South East Water we are passionate about delivering a five-out-of-five service for all our customers. We care about this so much we've started a regular survey that asks our customers to rate us on a number of measures, from the taste and smell of their water, through to whether we are doing enough to deal with leaks.

Each month we review the results and these are helping us highlight where we are delivering great service, so we can thank the teams involved and share learning with others, and where things have gone wrong the results are helping us think about ways we can make improvements. We hope if you receive a call you'd give us a five.

These are just two of the ways that we are listening to our customers.

( Privacy & Cookie Notice

T