Review of SCVO's VCS Online Directory www.sandwellvcs.info

Your feedback is requested to help us improve our website

SCVO's Directory of local voluntary and community services first went online and available to the general public in early 2010. We estimate that over the eight years since there have been over 150,000 visits to the site by a wide variety of different users. The Directory aims to make information available about local community groups and not for profit organisations and showcase the breadth and diversity of our vibrant local Sector.

SCVO is now looking at options to ensure the website www.sandwellvcs.info remains useful and relevant for the years ahead. We are seeking your feedback on what you value about the website and how it could be improved. The survey below consists of 7 questions and shouid take no more than 1 or 2 minutes to complete.

If you've any questions about the website please contact Mark Davis at SCVO on 0121 525 1127 mark@scvo.info

MANY THANKS FOR YOUR HELP WITH THIS SURVEY.

Question Title

* 1. Please tell us what description best suits you:

I work within the voluntary and community sector in Sandwell (including faith sector)

I volunteer within the voluntary and community sector in Sandwell (including faith sector)

I am a resident of Sandwell

I work for Sandwell Council

I work within the health service in Sandwell

I work for a local business

I work somewhere else in Sandwell

I am a based outside of Sandwell

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* 2. What best describes how often you use the Sandwell VCS database?

Daily

Weekly

Monthly

Only occasionally

This is the first time

Question Title

* 3. Please say why you most often visit the site:

Just to browse the site

To find contact information for organisations I already know

To search for organisations I don’t already know

For something else

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* 4. What would improve the site?

More information/ detail about organisations listed

Less information/ detail about organisations listed

Different ways of searching for organisations

More up to date/ accurate information

More attractive website

Other (please specify)

Question Title

* 5. Is there anything about Sandwell’s voluntary and community sector that you would like to find out?

How many employees or volunteers

The organisation’s form/ legal status

The organisation’s annual turnover

Languages spoken within an organisation

If they are a borough-wide organisation

The organisation's readiness/ ability to deliver contracts

Quality assurance that an organisation has or regulation that they are subject too (eg OFSTED, CQC)

Other (please specify)

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* 6. Overall, how useful or not do you find the current website?

Very useful

Useful

Not very useful

Not at all useful

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* 7. If you would like to make any further comments or suggestions please add them below. If you would like us to contact you to discuss then please leave your name and contact details. Many thanks for your help in completing this survey.