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* 1. NARS

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* 2. On a scale of 1-10, how would you rate the transaction?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 3. On a scale of 1-10, how much could we improve our services?

0 Average 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 4. On a scale of 1-10, how easy was it to contact us?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 5. On a scale of 1-10 how would you rate our response times?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 6. On a scale of 1-10, how did you find the quality of the information on the website?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 7. On a scale of 1-10, how well did we understand your needs?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. On a scale of 1-10, how well did we keep you informed on the progress of your project?

1 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 9. On a scale of 1-10, how would you rate your value for money?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 10. On a scale of 1-10, how well did we comply with agreed deadlines?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 11. On a scale of 1-10, how efficient was the handling of this stage of work?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 12. On a scale of 1-10, how would you rate the time it took to complete the project?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 13. On a scale of 1-10, how would you rate your overall experience with South East Water?

0 As expected 10
Clear
i We adjusted the number you entered based on the slider’s scale.
Thank you for taking the time to complete this survey.

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