Survey Introduction

Healthwatch Worcestershire finds out what people think about health and care services. We use this information to tell those who run the services how they can be improved.

Do you provide any of the following unpaid support to a relative, partner or friend who has mental ill-health problems:
Emotional support
Medical care
Personal care
Physical care
Domestic Tasks
If you do, then you are a carer.

The purpose of this questionnaire is to find out what you as a carer, think about South Worcestershire CARS (the South Worcestershire Community Assessment and Recovery Service). We will use your answers to provide anonymous feedback to the people responsible for running the service.

The information you provide is confidential, except that anonymised quotes may be used. Your name and other personal identifying information will not appear in any publications resulting from this survey, without your express consent.

Taking part is voluntary and confidential, full details and information are given in the Participant Information Sheet.

Thank you for taking a few minutes to fill this in.
Suzy James
01386 965956

 


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* 1. I agree that I understand the purpose of this survey and consent to the use of the data as indicated above

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* 2. How involved were you in the development of the Care Plan for the person you are caring for?

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* 3. Are there expectations of you as a carer/supporter within the Care Plan?

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* 4. If yes, what is expected of you?

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* 5. Are there expectations of other supporters within the Care Plan?

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* 6. If yes, what are they?

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* 7. How long has the person you support been with CARS?

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* 8. Is this your first experience of CARS?

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* 9. If No - how many times has the person you support been through CARS?

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* 10. Do you feel included as a carer/supporter by the CARS team?

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* 11. Do you think you are treated with dignity and respect by the CARS team?

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* 12. Were you made aware of your rights as a carer/supporter?

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* 13. What information - if any - have you been given about services to support you as a carer/supporter? (Mark all that apply)

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* 14. Have you been offered a Carers Assessment?

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* 15. If 'Yes' - have you taken it up?

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* 16. Is there any other information that would be useful?

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* 17. Has it been explained to you what will happen when the person you support is discharged from CARS?

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* 18. Do you know who to contact if the person you are supporting was to feel very unwell again?

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* 19. How satisfied are you as a carer/supporter with CARS

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* 20. Do you know how to make a complaint if you are not happy with  CARS?

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* 21. Given your experience of CARS, how would you like to see it improved for carers/supporters?

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* 22. Do you have any other comments you would like to make?

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* 23. About you, please answer the following questions about you to help us with our research.  Please note this section is optional.

How do you identify?

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* 24. What is your sexual orientation

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* 25. Please tell us which District of Worcestershire you live in:

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* 26. What is your age?

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* 27. What is your ethnic background?

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* 28. Do you consider yourself to have a permanent disability or long-term condition?

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* 29. If YES, please select from the following:

Thank you

Thank you for sharing your experiences with us. 

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