NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG) is responsible for commissioning (buying) healthcare services for our local population.  We want to hear your views and experiences of Non Obstetric Ultrasound Scan Service (NOUS) so that we can understand:

·        What does an excellent NOUS service look like?

·        What is not working so well now?

·        How do we put it right?

Please let us know your views and experience by taking the time to complete the survey. 

The listening exercise will run from Monday 3rd June 2019 to Friday 28th June 2019.

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* 1. How would you describe yourself (tick all that apply)

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* 2. If a patient registered to a SWB CCG practice please tell us the name of your practice  here

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* 3. If a carer for a patient registered to a SWB CCG practice please tell us the name of the practice here

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* 4. If replying from an organisation please tell us the name of your organisation here

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* 5. Are you completing this for yourself or a person you are caring for?

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* 6. Have you or the person you are caring for had a Non Obstetric Ultrasound Scan (NOUS)?

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* 7. When did you or the person you are caring for have NOUS?

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* 8. Was the appointment offered at a convenient date and time for you/ the person you are caring for?

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* 9. If no, what was the reason that the appointment time was not convenient for you/the person you are caring for (please state below)

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* 10. Did you/the person you are caring for be offered a choice of venue where you could have the NOUS?

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* 11. Did you/the person you are caring for receive any information before the NOUS?

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* 12. If yes, did you/the person you are caring for find this information useful?

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* 13. If no, would you/the person you are caring for have found this information useful?

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* 14. How would you/the person you are caring for rate your experience of NOUS?

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* 15. Can you please give details of the reasons for your response/the person you are caring for here?

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* 16. What went well for you/the person you are caring for when receiving NOUS?

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* 17. What did not go so well for you/the person you caring for when receiving NOUS?

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* 18. What would you/the person you are caring for like to see in the future for NOUS Services?

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* 19. Do you/the person you are caring for have any other comments?

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* 20. How did you/the person you are caring for find out about this NOUS Listening Exercise?

Equalities monitoring


We recognise and actively promote the benefits of diversity and we are committed to treating everyone with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex (gender) or sexual orientation. To ensure that our services are designed for the population we serve, we would like you to complete the short monitoring section below. The information provided will only be used for the purpose it has been collected for and will not be passed on to any third parties.

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* 21. What are the first four letters of your/the person you are caring for postcode, please specify below:

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* 22. What gender are you/the person you are caring for?

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* 23. What is your age/the person you are caring for?

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* 24. What is your ethnic group/the person you are caring for?

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* 25. Do you look after, or give any help or support to family members, friends, neighbours or others. Please note this is not referring to the person you care for if you have specified carer or if you are completing this survey on behalf of someone else

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* 26. Are your day-to-day activities limited because of a health condition or illness which has lasted, or is expected to last, at least 12 months? (Please select all that apply)

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* 27. What is your/the person you are caring for sexual orientation?

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* 28. What is your/the person you are caring for status?

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* 29. What is your/the person you caring for religion and belief?

What happens next?

Thank you for completing the NOUS  Survey, we really appreciate your time.

The Engagement Team will listen to your views at the public meetings, analyse the surveys that you have completed, a report will be developed and presented to the Strategic Commissioning and Redesign (SCR) Committee at the CCG.  Our  findings will help inform any NOUS  services that we buy on behalf of our patients in the future.

A copy of this report will be available shortly, if you would like to view this, it will be available on our website https://sandwellandwestbhamccg.nhs.uk/public-engagement or by contacting the Engagement Team on 0121 612 1447 or email swbccg.engagement@nhs.net
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