Best VoIP Award

Entrants must be providers selling Voice Over Internet Protocol services.
Entrants must submit a written entry form detailing how they meet the criteria set out below. The judges will assess each written entry form to determine shortlist and then meet to determine the winning entry. This category is not technically tested.
Judging criteria:

• Pricing and value for money
• Variety and scope of packages
• Time from order to delivery
• Customer service and technical support
• Number options
• Contract options and flexibility
• Free access to other VoIP networks
• Technology used and voice quality
• Value added services (for example handsets)
• Innovation in the past 12 months

The deadline for submissions is 31 March 2017.

* 1. Please provide the following:

* 2. In 30 WORDS why should you win this award?

* 3. How does your VoIP service offer value for money? (200 words)

* 4. What do you to do to ensure high voice quality and resilience? (200 words)

* 5. Contract options and flexibility? (200 words)

* 6. What innovations have you put in place in the past 12 months? (200 words)

* 7. How do you ensure the privacy and security of your customers’ data? (200 words)

* 8. How do you ensure a high standard of customer support? (200 words)

* 9. What further characteristics distinguish your service from that of your competitors? (200 words)