F Barnes Client Satisfaction Survey

Question Title

* 1. Please confirm who acted for you at F Barnes Solicitors on this occasion

Anusha Dayanandan

Ammarah Balouch

Andrew Gillett

Catherine Page

Ivan Ho

Joanne Cook

Jonathan Diamond

Kirstie Tompkins

Liam Gough

Martin Lawrence

Niroshan David

Rochelle Meheux

Sangeet Tatem

Tiina Juhanson

Tina Marwa

Tracey Levins

Question Title

* 2. How likely is it that you would recommend F Barnes Solicitors to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. Overall how did you find the service from us?

Very good

Good

Fair

Poor

Undecided

Question Title

* 4. Please tell us why you instructed this firm

Recommended

Existing Client

Old Client

Google/Search Engine

Facebook

Website

Twitter

Yellow Pages

Citizens Advice Bureau

Legal Aid Agency

Law Society

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* 5. How easy did you find it to understand the advice and information provided to you?

Extremely straightforward

Straightforward

Somewhat easy but needed clarification

Sometimes difficult to understand

Very difficult

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* 6. How confident were you with the expertise of the person dealing with the matter on your behalf?

Very Confident

Confident

Somewhat confident

Not confident

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* 7. We try to keep clients regularly informed of the progress of their matters and to respond to telephone calls. How well did we keep you informed?

Extremely well - I felt completely kept up to date at all times

Very well

Fairly well

Not so well - I did have to chase on several occasions

Not at all responsive

Question Title

* 8. Would you like any further advice or information on any of the following:

Family matters to include divorce, financial settlement, children

Drafting of Wills, Lasting Powers of Attorney

Administration of an Estate on Death or Inheritance Tax with Estate Planning

Buying or selling a property

Notary Public Services

Dispute Resolution and Litigation

Settlement Agreements

No thank you

Question Title

* 9. Would you like to be added to our mailing list to receive details of ongoing promotions and events which we offer to existing clients. These can include invitations to free seminars, a free review of your Will when appropriate and invitation to free client social events.

Yes - please add me to your mailing list for future events and promotions. I have included my email below

Yes - please diarise to review my/our Wills only. I have included my email below.

No - I am not interested

Question Title

* 10. Testimonials and Google Reviews are a great way for people to hear about the service we provide. Would you kindly consider taking the time to leave a review on Google. Simply click on the office you were dealing with. It takes less than 2 minutes to complete.

Romford

Gidea Park

Collier Row

If there is anything you wish to add, please do so here.

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* 11. We would be delighted if you would leave your contact details below. All of the information provided is treated in the strictest of confidence and in accordance with GDPR regulations. You are however not obligated to do so if you wish to decline.

Name

Company

Address

Address 2

City/Town

Postal Code

Email Address

Phone Number