You contacted our Housing Standards and Adaptations service for advice or assistance recently. We believe it is important for us to check with our customers that we are providing the standard of service local people want, and to see where we perhaps could do better.

We would appreciate it if you would take a few moments to answer this short survey.

Read our privacy notice to find out how we protect and use the data we collect.

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* 1. How did you first hear about our service?

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* 2. How did you first contact us?

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* 3. Did you contact us as a:

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* 4. Did you feel the information you received from us answered your query?

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* 5. How would you rate the information you received?

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* 6. Was your response dealt with in a timely manner?

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* 7. In cases that take a long time to investigate, we aim to keep you updated. Did we do this?

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* 8. At what email address would you like to be contacted?

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