* 1. Please insert your branch code

* 2. Please insert your details

* 3. What type of Post Office do you run?

* 4. Where is your business located?

* 5. What is your store's business type ?

* 6. If you are a Convenience Store, are you

* 7. If you are part of a Symbol Group, please insert which one

* 8. What is your store's entire trading area including post office?

* 9. How many Post Office counters do you have?

* 10. Please specify the type of counter you have and the number of counter positions you have for each counter type

  1 2 3 4
Open Plan

* 11. How many staff do you have working in your store?

* 12. Which of the following products does your shop sell?

* 13. Do you offer any additional services?

* 14. In which format do you read The Subpostmaster magazine?

* 15. How often do you read or look at The Subpostmaster magazine?

* 16. How much time do you spend reading The Subpostmaster magazine?

* 17. How much of The Subpostmaster magazine do you usually read?

* 18. Which sections of The Subpostmaster magazine do you read regularly?

* 19. Please rate information on the following areas in terms of their importance to you and your business. This will help us understand your needs and provide the information you require.

  Very Important Quite Important Of general interest Not interested Not relevant to my business
How to increase your sales of Post Office services
How to improve the way you run your Post Office
How to increase your retail turnover
How to improve your store layout and design
What to stock in the retail area
Leigislation (eg Tobacco and Alcohol)
Ready made solutions from the NFSP
How to improve your customer service
Store management tools
Business planning
Marketing your business
Business networking

* 20. Would you like to make any other comments about The Subpostmaster magazine?

* 21. Where do you obtain your information about the activities and guidelines offered by the National Fedration of Subpostmasters? Please rank 1-6, with 1 as the most used and 6 the least

* 22. Which other magazines do you read regularly? (at least once every 3 months)

* 23. Are you aware of all the member benefits of the NFSP as listed below? Please check the box if you would like any more information on these services

* 24. Is there anything else you would like to say about how NFSP can improve The Subpostmaster magazine?