Introduction

Dear customer, 

Whether you travel on our trains frequently or  occasionally, your feedback is important to us.

We would like to invite you to participate in the 2018 SMRT Trains Customer Satisfaction Survey. This global study which is being conducted by large and medium sized metro system across the world would enable SMRT Trains to improve service delivery. Your personal details and responses will remain confidential, and will not be used for any other purpose.

Thank you for participating in this survey.

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