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* 1. I think that I would like to use this system frequently.

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* 2. I found the system unnecessarily complex.

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* 3. I thought Jeeves was easy to use.

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* 4. I think that I would need the support of a technical person to be able to use Jeeves.

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* 5. I found the various functions in Jeeves were well integrated.

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* 6. I thought there was too much inconsistency in Jeeves.

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* 7. I would imagine that most people would learn to use Jeeves very quickly.

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* 8. I found Jeeves very cumbersome to use. 

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* 9. I felt very confident using Jeeves.

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* 10. I needed to learn a lot of things before I could get going with Jeeves.

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