Here at Advicenow we have heard from several claimants who, after submitting an appeal, have been contacted by the DWP with a better offer than their first award, if they drop the appeal. Whilst claimants getting what they are entitled to without having to go to a hearing is a good thing, we are concerned by reports from our users about some of their experiences. We want to know more about this.

We have heard from several claimants who have been contacted with offers of an increased award immediately after submitting the appeal form and without submitting any new evidence. This of course begs the question as to why the award wasn’t changed at the Mandatory Reconsideration stage.  

We have also heard from a number of claimants who felt the DWP was trying to pressure into accepting a lower award than they believe they are entitled to.

If you have any experience of either of the above, we’d be very grateful if you told us more below.

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