Top 3 Defining Business Issues January 2022 Question Title * 1. What are your Top 3 Current Business Issues? (please tick) Improving How we Look After Customers Impact of Covid-19 Upskilling Workforce Changing Relationship with Europe Developing Advisory Services Face-to-Face versus Online Communications Cost Pressures Recruitment & Retention of Staff Dealing with Digitisation – Big Data / Robot Process Automation / Artificial Intelligence Cashflow / Customers Not Paying on Time Identification & Mitigation of Business Risk Not Enough Support (access to resources, funding, external support, coaching, your own CPD) Lack of Time (not enough hours in the day) Hybrid-Working & Work/Life Balance Other (please specify) Done