Measuring the impact of Social Care Wales

Introduction

We want to hear from you to help us measure what we’re doing well and where we can improve. We’re looking at what we said we’d do in our five-year strategic plan in 2017, and the results from this survey will give us some insight into the impact our work has had so far.

Please can you spare a few minutes to complete the following questions? Thank you for your time.

Question Title

* 1. How well do you feel you know Social Care Wales? On a scale of 1-5, please rate,
where 1 = Not at all, 2 = Not very, 3 = Quite, 4 = Well, and 5 = Very well

Question Title

* 2. Below is a list of descriptors which could apply to Social Care Wales and our work. On a scale of 1-10, please rate their importance to you, where 1 – Not all important, and 10 = Extremely important.

	1	2	3	4	5	6	7	8	9	10
Reliable	Reliable 1	Reliable 2	Reliable 3	Reliable 4	Reliable 5	Reliable 6	Reliable 7	Reliable 8	Reliable 9	Reliable 10
Innovative	Innovative 1	Innovative 2	Innovative 3	Innovative 4	Innovative 5	Innovative 6	Innovative 7	Innovative 8	Innovative 9	Innovative 10
Leader	Leader 1	Leader 2	Leader 3	Leader 4	Leader 5	Leader 6	Leader 7	Leader 8	Leader 9	Leader 10
Expert	Expert 1	Expert 2	Expert 3	Expert 4	Expert 5	Expert 6	Expert 7	Expert 8	Expert 9	Expert 10
Approachable	Approachable 1	Approachable 2	Approachable 3	Approachable 4	Approachable 5	Approachable 6	Approachable 7	Approachable 8	Approachable 9	Approachable 10
Authoritative	Authoritative 1	Authoritative 2	Authoritative 3	Authoritative 4	Authoritative 5	Authoritative 6	Authoritative 7	Authoritative 8	Authoritative 9	Authoritative 10
Bilingual	Bilingual 1	Bilingual 2	Bilingual 3	Bilingual 4	Bilingual 5	Bilingual 6	Bilingual 7	Bilingual 8	Bilingual 9	Bilingual 10
People-centred	People-centred 1	People-centred 2	People-centred 3	People-centred 4	People-centred 5	People-centred 6	People-centred 7	People-centred 8	People-centred 9	People-centred 10
Respected	Respected 1	Respected 2	Respected 3	Respected 4	Respected 5	Respected 6	Respected 7	Respected 8	Respected 9	Respected 10
High-profile	High-profile 1	High-profile 2	High-profile 3	High-profile 4	High-profile 5	High-profile 6	High-profile 7	High-profile 8	High-profile 9	High-profile 10
Influential	Influential 1	Influential 2	Influential 3	Influential 4	Influential 5	Influential 6	Influential 7	Influential 8	Influential 9	Influential 10
Strategic	Strategic 1	Strategic 2	Strategic 3	Strategic 4	Strategic 5	Strategic 6	Strategic 7	Strategic 8	Strategic 9	Strategic 10
Creative	Creative 1	Creative 2	Creative 3	Creative 4	Creative 5	Creative 6	Creative 7	Creative 8	Creative 9	Creative 10
Improvement-focused	Improvement-focused 1	Improvement-focused 2	Improvement-focused 3	Improvement-focused 4	Improvement-focused 5	Improvement-focused 6	Improvement-focused 7	Improvement-focused 8	Improvement-focused 9	Improvement-focused 10
Fair	Fair 1	Fair 2	Fair 3	Fair 4	Fair 5	Fair 6	Fair 7	Fair 8	Fair 9	Fair 10
Transparent	Transparent 1	Transparent 2	Transparent 3	Transparent 4	Transparent 5	Transparent 6	Transparent 7	Transparent 8	Transparent 9	Transparent 10
Vital	Vital 1	Vital 2	Vital 3	Vital 4	Vital 5	Vital 6	Vital 7	Vital 8	Vital 9	Vital 10
Valued partner	Valued partner 1	Valued partner 2	Valued partner 3	Valued partner 4	Valued partner 5	Valued partner 6	Valued partner 7	Valued partner 8	Valued partner 9	Valued partner 10
Supportive	Supportive 1	Supportive 2	Supportive 3	Supportive 4	Supportive 5	Supportive 6	Supportive 7	Supportive 8	Supportive 9	Supportive 10
Respectful	Respectful 1	Respectful 2	Respectful 3	Respectful 4	Respectful 5	Respectful 6	Respectful 7	Respectful 8	Respectful 9	Respectful 10
Honest	Honest 1	Honest 2	Honest 3	Honest 4	Honest 5	Honest 6	Honest 7	Honest 8	Honest 9	Honest 10
Trustworthy	Trustworthy 1	Trustworthy 2	Trustworthy 3	Trustworthy 4	Trustworthy 5	Trustworthy 6	Trustworthy 7	Trustworthy 8	Trustworthy 9	Trustworthy 10
Straightforward	Straightforward 1	Straightforward 2	Straightforward 3	Straightforward 4	Straightforward 5	Straightforward 6	Straightforward 7	Straightforward 8	Straightforward 9	Straightforward 10
Effective	Effective 1	Effective 2	Effective 3	Effective 4	Effective 5	Effective 6	Effective 7	Effective 8	Effective 9	Effective 10
Efficient	Efficient 1	Efficient 2	Efficient 3	Efficient 4	Efficient 5	Efficient 6	Efficient 7	Efficient 8	Efficient 9	Efficient 10
Principled	Principled 1	Principled 2	Principled 3	Principled 4	Principled 5	Principled 6	Principled 7	Principled 8	Principled 9	Principled 10
Well-managed	Well-managed 1	Well-managed 2	Well-managed 3	Well-managed 4	Well-managed 5	Well-managed 6	Well-managed 7	Well-managed 8	Well-managed 9	Well-managed 10
Credible	Credible 1	Credible 2	Credible 3	Credible 4	Credible 5	Credible 6	Credible 7	Credible 8	Credible 9	Credible 10
Collaborative	Collaborative 1	Collaborative 2	Collaborative 3	Collaborative 4	Collaborative 5	Collaborative 6	Collaborative 7	Collaborative 8	Collaborative 9	Collaborative 10
Inclusive	Inclusive 1	Inclusive 2	Inclusive 3	Inclusive 4	Inclusive 5	Inclusive 6	Inclusive 7	Inclusive 8	Inclusive 9	Inclusive 10
Well-understood	Well-understood 1	Well-understood 2	Well-understood 3	Well-understood 4	Well-understood 5	Well-understood 6	Well-understood 7	Well-understood 8	Well-understood 9	Well-understood 10
Professional	Professional 1	Professional 2	Professional 3	Professional 4	Professional 5	Professional 6	Professional 7	Professional 8	Professional 9	Professional 10
Outcome-focused	Outcome-focused 1	Outcome-focused 2	Outcome-focused 3	Outcome-focused 4	Outcome-focused 5	Outcome-focused 6	Outcome-focused 7	Outcome-focused 8	Outcome-focused 9	Outcome-focused 10

Question Title

* 3. Thinking about the same descriptors, now please rate them in terms of how well you think Social Care Wales performs against them on a scale of 1-10, where 1 = Poor performance, and 10 = High performance.

	1	2	3	4	5	6	7	8	9	10
Reliable	Reliable 1	Reliable 2	Reliable 3	Reliable 4	Reliable 5	Reliable 6	Reliable 7	Reliable 8	Reliable 9	Reliable 10
Innovative	Innovative 1	Innovative 2	Innovative 3	Innovative 4	Innovative 5	Innovative 6	Innovative 7	Innovative 8	Innovative 9	Innovative 10
Leader	Leader 1	Leader 2	Leader 3	Leader 4	Leader 5	Leader 6	Leader 7	Leader 8	Leader 9	Leader 10
Expert	Expert 1	Expert 2	Expert 3	Expert 4	Expert 5	Expert 6	Expert 7	Expert 8	Expert 9	Expert 10
Approachable	Approachable 1	Approachable 2	Approachable 3	Approachable 4	Approachable 5	Approachable 6	Approachable 7	Approachable 8	Approachable 9	Approachable 10
Authoritative	Authoritative 1	Authoritative 2	Authoritative 3	Authoritative 4	Authoritative 5	Authoritative 6	Authoritative 7	Authoritative 8	Authoritative 9	Authoritative 10
Bilingual	Bilingual 1	Bilingual 2	Bilingual 3	Bilingual 4	Bilingual 5	Bilingual 6	Bilingual 7	Bilingual 8	Bilingual 9	Bilingual 10
People-centred	People-centred 1	People-centred 2	People-centred 3	People-centred 4	People-centred 5	People-centred 6	People-centred 7	People-centred 8	People-centred 9	People-centred 10
Respected	Respected 1	Respected 2	Respected 3	Respected 4	Respected 5	Respected 6	Respected 7	Respected 8	Respected 9	Respected 10
High-profile	High-profile 1	High-profile 2	High-profile 3	High-profile 4	High-profile 5	High-profile 6	High-profile 7	High-profile 8	High-profile 9	High-profile 10
Influential	Influential 1	Influential 2	Influential 3	Influential 4	Influential 5	Influential 6	Influential 7	Influential 8	Influential 9	Influential 10
Strategic	Strategic 1	Strategic 2	Strategic 3	Strategic 4	Strategic 5	Strategic 6	Strategic 7	Strategic 8	Strategic 9	Strategic 10
Creative	Creative 1	Creative 2	Creative 3	Creative 4	Creative 5	Creative 6	Creative 7	Creative 8	Creative 9	Creative 10
Improvement-focused	Improvement-focused 1	Improvement-focused 2	Improvement-focused 3	Improvement-focused 4	Improvement-focused 5	Improvement-focused 6	Improvement-focused 7	Improvement-focused 8	Improvement-focused 9	Improvement-focused 10
Fair	Fair 1	Fair 2	Fair 3	Fair 4	Fair 5	Fair 6	Fair 7	Fair 8	Fair 9	Fair 10
Transparent	Transparent 1	Transparent 2	Transparent 3	Transparent 4	Transparent 5	Transparent 6	Transparent 7	Transparent 8	Transparent 9	Transparent 10
Vital	Vital 1	Vital 2	Vital 3	Vital 4	Vital 5	Vital 6	Vital 7	Vital 8	Vital 9	Vital 10
Valued partner	Valued partner 1	Valued partner 2	Valued partner 3	Valued partner 4	Valued partner 5	Valued partner 6	Valued partner 7	Valued partner 8	Valued partner 9	Valued partner 10
Supportive	Supportive 1	Supportive 2	Supportive 3	Supportive 4	Supportive 5	Supportive 6	Supportive 7	Supportive 8	Supportive 9	Supportive 10
Respectful	Respectful 1	Respectful 2	Respectful 3	Respectful 4	Respectful 5	Respectful 6	Respectful 7	Respectful 8	Respectful 9	Respectful 10
Honest	Honest 1	Honest 2	Honest 3	Honest 4	Honest 5	Honest 6	Honest 7	Honest 8	Honest 9	Honest 10
Trustworthy	Trustworthy 1	Trustworthy 2	Trustworthy 3	Trustworthy 4	Trustworthy 5	Trustworthy 6	Trustworthy 7	Trustworthy 8	Trustworthy 9	Trustworthy 10
Straightforward	Straightforward 1	Straightforward 2	Straightforward 3	Straightforward 4	Straightforward 5	Straightforward 6	Straightforward 7	Straightforward 8	Straightforward 9	Straightforward 10
Effective	Effective 1	Effective 2	Effective 3	Effective 4	Effective 5	Effective 6	Effective 7	Effective 8	Effective 9	Effective 10
Efficient	Efficient 1	Efficient 2	Efficient 3	Efficient 4	Efficient 5	Efficient 6	Efficient 7	Efficient 8	Efficient 9	Efficient 10
Principled	Principled 1	Principled 2	Principled 3	Principled 4	Principled 5	Principled 6	Principled 7	Principled 8	Principled 9	Principled 10
Well-managed	Well-managed 1	Well-managed 2	Well-managed 3	Well-managed 4	Well-managed 5	Well-managed 6	Well-managed 7	Well-managed 8	Well-managed 9	Well-managed 10
Credible	Credible 1	Credible 2	Credible 3	Credible 4	Credible 5	Credible 6	Credible 7	Credible 8	Credible 9	Credible 10
Collaborative	Collaborative 1	Collaborative 2	Collaborative 3	Collaborative 4	Collaborative 5	Collaborative 6	Collaborative 7	Collaborative 8	Collaborative 9	Collaborative 10
Inclusive	Inclusive 1	Inclusive 2	Inclusive 3	Inclusive 4	Inclusive 5	Inclusive 6	Inclusive 7	Inclusive 8	Inclusive 9	Inclusive 10
Well-understood	Well-understood 1	Well-understood 2	Well-understood 3	Well-understood 4	Well-understood 5	Well-understood 6	Well-understood 7	Well-understood 8	Well-understood 9	Well-understood 10
Professional	Professional 1	Professional 2	Professional 3	Professional 4	Professional 5	Professional 6	Professional 7	Professional 8	Professional 9	Professional 10
Outcome-focused	Outcome-focused 1	Outcome-focused 2	Outcome-focused 3	Outcome-focused 4	Outcome-focused 5	Outcome-focused 6	Outcome-focused 7	Outcome-focused 8	Outcome-focused 9	Outcome-focused 10

Please add your comments:

Question Title

* 4. Finally, it would be very helpful to understand what your role is. Please indicate one area below.

Registered practitioner

Practitioner who is not registered

Employer of registered or non-registered practitioner(s)

Service user or carer

Member of the public

Politician

Organisational stakeholder or partner

Other (please specify)

This completes the survey – many thanks for your time and co-operation. Your feedback and views will be very helpful.

Question Title

* 1. How well do you feel you know Social Care Wales? On a scale of 1-5, please rate, where 1 = Not at all, 2 = Not very, 3 = Quite, 4 = Well, and 5 = Very well

Question Title

* 2. Below is a list of descriptors which could apply to Social Care Wales and our work. On a scale of 1-10, please rate their importance to you, where 1 – Not all important, and 10 = Extremely important.

Question Title

* 3. Thinking about the same descriptors, now please rate them in terms of how well you think Social Care Wales performs against them on a scale of 1-10, where 1 = Poor performance, and 10 = High performance.

Question Title

* 4. Finally, it would be very helpful to understand what your role is. Please indicate one area below.

* 1. How well do you feel you know Social Care Wales? On a scale of 1-5, please rate,
where 1 = Not at all, 2 = Not very, 3 = Quite, 4 = Well, and 5 = Very well