IAS user questionaire

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* 1. How easy was it to get in touch with us?

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* 2. How helpful was the information, advice and support we gave you?

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* 3. How neutral, fair and unbiased do you think we were?

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* 4. What difference do you think IAS made for you?

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* 5. Overall, how satisfied were you with the service you received?

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* 6. How likely is it you would recommend us to others

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* 7. Please tell us why you gave us these scores

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