Your feedback on Bolton IAS IAS user questionaire Question Title * 1. We are always with parents, and cant always get to the phone. We advise you email us for a speedy response. With this in mind, how easy was it for you to get hold of us? Very difficult Very easy Very difficult Very easy OK Question Title * 2. How helpful was the information, advice and support we gave you? Not at all helpful Extremely helpful Not at all helpful Extremely helpful OK Question Title * 3. We are impartial. With this in mind, how fair do you feel we were towards you? Not at all Very much so Not at all Very much so OK Question Title * 4. What difference do you think IAS made for you? Whether this was a direct impact on your child, or whether you now have the information you need to make a decision, for example. None at all A huge difference None at all A huge difference OK Question Title * 5. Overall, how satisfied were you with the service you received? Not at all Very much so Not at all Very much so OK Question Title * 6. How likely is it you would recommend us to others Very unlikely Highly likely Very unlikely Highly likely OK Question Title * 7. Please tell us why you gave us these scores OK DONE