IAS user questionaire

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* 1. We are always with parents, and cant always get to the phone. We advise you email us for a speedy response. With this in mind, how easy was it for you to get hold of us?

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* 2. How helpful was the information, advice and support we gave you?

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* 3. We work for YOU. No one else. With this in mind, how fair do you feel we were towards you?

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* 4. What difference do you think IAS made for you? Whether this was a direct impact on your child, or whether you now have the information you need to make a decision, for example.

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* 5. Overall, how satisfied were you with the service you received?

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* 6. How likely is it you would recommend us to others

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* 7. Please tell us why you gave us these scores

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