My name is Trudie and I am the Banking Sector Champion appointed by the Office for Disability Issues in February 2017. I work with banks, building societies and The Post Office to look at ways we can improve services for disabled customers. This survey aims to find out whether we are working on the right lines. It will also give us all-round feedback on what customers currently think - to help us plan and decide what to do in the future. We would like to hear from disabled people or are carers of a disabled person.
All data will be combined so that no individuals can be identified from it. We will only use it for the purpose above.
Providers are banks, building societies and the Post Office.