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* 1. Are you satisfied with overall service you have received?

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* 2. How well did the Worker keep you up-to-date with progress?

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* 3. Are you satisfied with the professional knowledge and competency of the Worker?

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* 4. Did the Worker resolve your query?

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* 5. What do you think would have happened without CAIA’s Health and Care support services?  Please explain briefly

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* 6. What difference has the work of CAIA’s Health & Care Support Worker made to you?

(Please Tick all that apply)

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* 7. Would you recommend others to use this service?

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* 8. Do you have any further needs that we can address or comments and suggestions that may help us to improve our level of service?

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* 9. Thank you for completing this questionnaire. Your responses are completely confidential. However, if you would like us to contact you to discuss any of the issues raised, please complete your name and address below. (Optional)

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