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* 1. Which Western Computer store did you visit?

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* 2. What was the reason for your visit?

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* 3. Did you leave the store satisfied?

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* 4. How long did you have to wait to be greeted?

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* 5. How friendly and helpful did you find the store staff?

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* 6. How knowledgeable did you find the store staff?

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* 7. Were your needs met during your visit to the store?

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* 8. Would you recommend us?

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* 9. Any other comments

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