1. Critical Environment Solutions Customer Satisfaction Survey 2017

 
100% of survey complete.
Overall, are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with Critical Environment Solutions Ltd?

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* 1. Overall, are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with Critical Environment Solutions Ltd?

During the last 12 months, did your goods arrive on time and with adequate packaging?

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* 2. During the last 12 months, did your goods arrive on time and with adequate packaging?

Compared to our competitors, is our product quality better, worse, or about the same?

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* 3. Compared to our competitors, is our product quality better, worse, or about the same?

During the last 12 months have you contacted our customer service/sales department?

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* 4. During the last 12 months have you contacted our customer service/sales department?

Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?

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* 5. Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?

Compared to our competitors, are product prices higher, lower, or about the same?

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* 6. Compared to our competitors, are product prices higher, lower, or about the same?

How likely are you to use Critical Environment Solutions Ltd again in the future?

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* 7. How likely are you to use Critical Environment Solutions Ltd again in the future?

How likely are you to recommend our products and service to others?

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* 8. How likely are you to recommend our products and service to others?

Overall how would you summarize the following levels of service received from Critical Environment Solutions Ltd

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* 9. Overall how would you summarize the following levels of service received from Critical Environment Solutions Ltd

  First Class Above Average Average Below Average Unacceptable N/A
Speed of receiving pricing or quotations
Lead Time to receive goods
Quality of paperwork
Technical support and production recommendation
Quality of company website
Ability to track or progress order
Please tick if you were aware of the following Cleanroom services provided by CES

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* 10. Please tick if you were aware of the following Cleanroom services provided by CES

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