Have a say on the services we provide by completing the following survey. Please not we do not require your name. 

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* 1. How helpful are the receptionists at your practice?

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* 2. How easy do you find the following:

  Very easy Fairly easy Not very easy Never tried
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results
Urgent same day appointments
Book appointments ahead

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* 3. How satisfied are you with the opening hours at the surgery?

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* 4. How satisfied were you with your last appointment with a doctor at the surgery?

  Very satisfied Fairly satisfied Dissatisfied N/A
Asked about your symptoms
Listened to you
Explained about tests & treatments
Involved you in decisions about your care
Treat you with care and respect
Took your problems seriously

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* 5. Please rate your last appointment with an advanced nurse practitioner at the surgery

  Very satisfied Fairly satisfied Dissatisfied N/A
Asked about your symptoms
Listened to you
Explained about tests/treatments
Involved you in decisions about your care
Treated you with care and respect
Took your problems seriously

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* 6. Please rate the last appointment with a practice nurse at the surgey

  Very satisfied Fairly satisfied Dissatisfied N/A
Asked about your symptoms
Listened to you
Explained about tests/treatments
Involved you in decisions about your care
Treat you with care and respect
Took your problem seriously

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* 7. Please rate the last appointment with a health care assistant at the surgey

  Very satisfied Fairly satisfied Dissatisfied N/A
Asked about your symptoms
Listened to you
Explained about tests/treatments
Involved you in decisions about your care
Treat you with care and respect
Took your problem seriously

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* 8. Telephone consultations and online services

  Yes No
Did you know you can book a telephone consultation with a doctor at your practice?
Have you ever had a telephone consultation?
Would you use a telephone consultation again?
Did you know that you can book an appointment with a doctor and order repeat medication online via our website? (an account is needed, ask for details at reception)
www.jubileemedical.co.uk

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* 9. Regarding your practice building

  Very Fairly Not very Not at all
How clean is the surgery?
How comfortable is the waiting area?
How clear are the signs inside the building?

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* 10. Do you have any suggestions how the practice can make any improvements to their service?

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