By completing this form, you will provide the Discovery and Learning staff at Edinburgh Zoo and the Highland Wildlife Park with all the information they need to organise your visit and sessions with us. Please complete all questions and read the following information carefully. We look forward to welcoming you soon.

GDPR
The Royal Zoological Society of Scotland (RZSS), a charity registered in Scotland (charity number SC004064), takes your privacy very seriously and is committed to protecting your personal information.  Personal information captured within this form will be used in line with our privacy policy, which can be viewed at www.rzss.org.uk/privacy.  Our privacy policy sets out the way in which personal information you provide to us is used and kept secure by RZSS.

TERMS AND CONDITIONS

Please print out a copy of this booking confirmation form to hand in on arrival at the Zoo/Park, which will assist in a speedy entrance. Please ensure that all accompanying adults are aware of the terms and conditions. 

For Health and Safety reasons children aged 15 or under must be accompanied by a responsible person aged 16 or over at all times.


Payment
Groups will be invoiced after their visit for the number of adults and children that attended the education session. The invoice will be sent via email to the contact name on the booking form, and it will be the responsibility of the contact name to ensure that the invoice is paid within 30 days of receipt. If your group wishes to pay on the day please add as a comment at the end of this survey

Minimum Charges

There is a £40 minimum charge for all Education sessions (£25 for groups where all students have additional support needs)

Cancellation
Please note a cancellation fee of £40 (£25 for ASN groups) is charged if cancellation is made 14 days or less before the visit unless a rebooking is made at the same time, the new booking must be within 3 school months of the original booking date.

Late arrival
On the day of the visit late arrival may result in a shortened or cancelled session. If you are aware that your group is running late, please ring: 0131 314 0324/0335
Please be aware that if the group is more than 30 minutes late to the Education Centre the session may have to be cancelled due to time constraints, and the group will then be invoiced for the additional charge.

If you don't turn up for the booked education session but do visit the Zoo/Park then you will be invoiced at group admission rates. 

On the day of the visit 

On arrival

Edinburgh Zoo: On Arrival at the Zoo buses can park in the main zoo car park free of charge. Please allow approx. 10 minutes to walk from zoo entrance to Education Centre.  At the Education Centre send one teacher to report to reception desk. The Education Officer will collect the group from outside the Education Centre.

Highland Wildlife Park: Buses should enter via the main entrance and park in the main car park. This is free of charge and the driver is allowed free entry to the Park. The Education Officer will meet the group at the Polar Bear Statue unless otherwise instructed.  

Packed Lunches

Edinburgh Zoo: There are several picnic tables and covered seating areas around the zoo including ‘The Big Griller’ located next to the Magic Forest

Highland Wildlife Park: Any of the picnic areas around the Park can be used by groups. Some of these are covered in case of rain – please refer to the park map.

First Aid: please ask any member of staff if you require assistance

Our Contact details:
Education email: education@rzss.org.uk
Phone: 0131 314 0324 for Edinburgh Zoo & general enquires
Phone: 0131 314 0335 for Highland Wildlife Park
Please see website for more info: http://www.rzss.org.uk/rzss-education

RZSS Edinburgh Zoo, Education Centre, 134 Corstorphine Road, Edinburgh, EH12 6TS
RZSS Highland Wildlife Park, Education Centre, Kincraig, Kingussie PH21 1NL

You will be contacted after the date of the visit with a feedback request, it would be greatly appreciated if the group leader could complete the feedback questionnaire online.
 
Resources
Resources and Curriculum Links Resources and curriculum links are on our website:

Question Title

* Please confirm that you have read the above terms and conditions by adding today's date and your name in the box below. By doing so you agree to abide by the terms and conditions outlined above.

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