Introduction

As a smaller retailer, understanding and managing your KPIs so that you can stay on top of productivity and profitability is a tough challenge.
  • What are the main KPIs you should be measuring?
  • When and how do you know the warning signs are there that growth and profitability are in danger?
  • How do you decide on the trigger points that mean it’s time to invest in systems that will better allow you to better manage and track such KPIs?
By using the five KPIs, and knowing when each has hit breaking point you will know when the time to upgrade is, as well as being able to better manage your business more profitably and successfully. These are as follows;

1)   Gross margin
2)   Stock turnover rate
3)   Sell-through rate
4)   Average order value
5)   Units per transaction

The survey will be based around your activities in relation to these KPIs, with the ultimate aim of determining the extent to which these are being successfully tracked in the retail industry.

We appreciate you providing your feedback on the matter in this short survey: there are 24 questions which should only take 5 minutes to complete in all. Upon completion, as a thank you for your participation, you'll be entered into the draw to win a case of wine worth £250, and a further £250's worth of vouchers!

Please also note: By taking part in this survey you implicitly agree to InternetRetailing's Survey Terms and Conditions

Question Title

* 1. Contact Information

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