The Waterside Hotel Guest Feedback Thank you for staying at The Waterside Hotel Question Title * 1. How did you hear about us? Word of mouth Advertising Online search Stayed before Other (please specify) Question Title * 2. How did you find the booking and check-in process? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) Question Title * 3. Were you happy with your room and the room's cleanliness? Extremely desirable Very desirable Somewhat desirable Not so desirable Not at all desirable Question Title * 4. How friendly and helpful did you find the team? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 5. Tell us about the quality of food at the hotel? Exceeded expectations Met expectations Below expectations Other (please specify) Question Title * 6. How would you rate your stay overall? 1 Star 2 Star 3 Star 4 Star 5 Star 1 Star 2 Star 3 Star 4 Star 5 Star Question Title * 7. Please tell us how we could improve your stay/experience? Done