Repeat Prescription Ordering Systems- Patient Questionnaire

County Durham and Tees Valley Clinical Commissioning Groups (CCGs) have implemented new systems from September 2019 to improve medicines safety and reduce waste.

Pharmacies and appliance contractors are no longer able to order repeat prescriptions from GP practices on behalf of patients. This will improve medicines safety and reduce the cost of wasted medications, estimated to cost the local NHS at least £2 million each year.

These changes will not affect anyone who already orders their own repeat prescriptions directly from their practice.

Importantly, special arrangements will be made for vulnerable patients, who are not able to order their own prescriptions directly from their GP practice.

Before completing this survey, we would ask you to read about the scheme on our website and take a look at the supporting materials.

Question Title

* 1. Are you completing this questionnaire as a patient or carer?

Patient

Carer

Question Title

* 2. Please can you tell us which area/town and which practice you or the person you care for are registered with?

Question Title

* 3. Are you currently prescribed medicines on repeat prescription?

Yes

Question Title

* 4. Did you receive information telling you about the changes to ordering systems?
(Please note: patient letters from GP practices will be sent to affected patients in August 2019)

Yes, I received a letter and a leaflet through the post

Yes, I received a letter but no leaflet

Yes, I picked up a leaflet in my community pharmacy

Yes, my GP practice discussed the changes with me

Yes, my community pharmacy discussed the changes with me

No, I did not receive any information

Question Title

* 5. If yes, did you understand the information you received?

Yes

Repeat Prescription Ordering Systems- Patient Questionnaire

Question Title

* 1. Are you completing this questionnaire as a patient or carer?

Question Title

* 2. Please can you tell us which area/town and which practice you or the person you care for are registered with?

Question Title

* 3. Are you currently prescribed medicines on repeat prescription?

Question Title

* 4. Did you receive information telling you about the changes to ordering systems?(Please note: patient letters from GP practices will be sent to affected patients in August 2019)

Question Title

* 5. If yes, did you understand the information you received?

Question Title

* 6. Is there anything you would like to tell us about the information you have received?

* 4. Did you receive information telling you about the changes to ordering systems?
(Please note: patient letters from GP practices will be sent to affected patients in August 2019)