Productivity Question Title * 1. We use productivity metrics to improve our business performance. Agree Disagree OK Question Title * 2. Our staff are very happy and engaged and are always suggesting constructive ways to improve the business. Agree Disagree OK Question Title * 3. Our customers love us and we regularly score the highest in surveys. Agree Disagree OK Question Title * 4. We regularly review our processes for opportunities for improved business performance. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 5. We have a clearly defined and articulated strategy everybody knows about and supports Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 6. We know our competitive advantage and we are secure in knowing it is increasing our market share. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 7. We are the best in our market and industry for what we do. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 8. We see technology as the main way to improve business productivity Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 9. We are an agile business able to quickly react to market changes. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 10. Productivity is not a subject discuss regularly within the management team. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK DONE