Financial Adviser Satisfaction Feedback Survey

Your feedback is important to us, please complete the survey and leave your details by the 22 February 2019 to be entered into a Free Prize Draw, where you could win either a Fitbit Device or a £50 M&S Voucher, there are 3 of each to be won!

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* 1. From the following list please tell us all of the Teams you have had contact with in the last 3 months.

Accounts Team

Application Handler Team

Claims Team

Customer Care Team

Sales Team

Underwriting Team

Other (please specify)

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* 2. Based on your experience, how easy is Cirencester Friendly to contact and work with for the following Teams (with 1 being the lowest)? Tick all which apply.

	1	2	3	4	5
Accounts Team	Accounts Team 1	Accounts Team 2	Accounts Team 3	Accounts Team 4	Accounts Team 5
Application Handler Team	Application Handler Team 1	Application Handler Team 2	Application Handler Team 3	Application Handler Team 4	Application Handler Team 5
Claims Team	Claims Team 1	Claims Team 2	Claims Team 3	Claims Team 4	Claims Team 5
Customer Care Team	Customer Care Team 1	Customer Care Team 2	Customer Care Team 3	Customer Care Team 4	Customer Care Team 5
Sales Team	Sales Team 1	Sales Team 2	Sales Team 3	Sales Team 4	Sales Team 5
Underwriting Team	Underwriting Team 1	Underwriting Team 2	Underwriting Team 3	Underwriting Team 4	Underwriting Team 5
Other	Other 1	Other 2	Other 3	Other 4	Other 5

Please provide any additional thoughts on the ratings you have awarded

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* 3. How likely is it that you would recommend Cirencester Friendly to a friend or colleague?

Not at all likely

Extremely likely

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* 4. Please provide any additional feedback on the Society's products and services and ratings awarded.

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* 5. Please can you leave your contact details below.

Name *

Company *

FCA Number

Email Address *

Phone Number *

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* 6. Following receipt of your feedback, we may contact you to discuss your comments. If you are happy to receive contact related to this survey, please confirm this below.

Yes I am happy to be contacted regarding this survey