Introduction

Cordale Housing Association provides Estate Management Services in the housing areas we are responsible for.  This ensures your local environment remains to a high standard throughout the year.  These services include:
  • grass cutting
  • shrubbery pruning
  • de-littering of our open spaces
  • play park maintenance and upkeep
Please help us by completing this short questionnaire regarding the above activities and share with us your comments and opinion.

If you have any questions about this survey, or require assistance, please contact our Staff Team on 01389 721216 or email info@cordalehousing.org.uk
 
 

* 1. Overall, how satisfied or dissatisfied are you with the current estates service?

* 2. How satisfied or dissatisfied are you with the current quality of the service provided?

* 3. Do you feel the current estate operatives carry out their tasks in a clean and tidy way?

* 4. If you have answered no, please can you provide us with an example of when this has not been achieved:

* 5. How satisfied or dissatisfied are you with the professionalism of the current estate operatives?

* 6. How satisfied or dissatisfied are you with the level of communication relative to the estates service provided (programme or works / frequency)?

* 7. Please use this space to tell us about any specific problems or issues in your estate:

* 8. How could we improve your estate or the way we manage it?  Please use this space to tell us:

* 9. Do you use any of the play areas?  If so, please can you tell us which play area you visit:

* 10. If you do use the play areas, how often do you visit:

* 11. What ages are your children who use the play park?

* 12. Are you satisfied with the play equipment in the play park?

* 13. Would you say the play park is well used?

* 14. Do you know who uses it? (Please add comments below)

* 15. Are you aware of any vandalism taking place to the play park equipment/surface or fencing?

* 16. Do you have any comments or suggestions on improvements that could be made?  If so, please tell us in the space provided:

* 17. Contact information (please note this is optional, but you will need to provide this if you would like us to contact you or deal with specific issues you have raised during this survey)

Thank you for taking part in this survey!

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