Sue Lambert Trust - Client Satisfaction Survey

At Sue Lambert Trust, we are always striving to improve our services.  It would really help us if you could spare some time to fill in this survey as we really value your feedback.

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* 1. What services have you accessed at the Sue Lambert Trust?

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* 2. Below are a number of statements about the services at the Sue Lambert Trust. Please indicate which option best indicates how feel about each statement.

  Strongly Agree Agree Disagree Strongly Agree Neither or n/a
I felt supported whilst I was on the waiting list for counselling
I felt listened to at the Sue Lambert Trust
Sue Lambert's staff and volunteers were professional
Sue Lambert's staff and volunteers were supportive and caring
I found the support offered by the Sue Lambert Trust helpful
I would use the service again if needed
I would recommend this service to a family member or friend

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* 3. Did you find the receiving of support from the Sue Lambert Trust helped you in any of the following areas?

  Yes No Not relevant or applicable
Increased emotional wellbeing
Increased coping resources
Increased self-esteem
Improved day-to-day living (e.g. ability to carry out everyday tasks, sleeping)
Reduced suicidal thoughts or feel more able to manage these
Improved relationships with family and/or friends
Getting into / maintaining employment
Reduced use of other mental health services and/or hospital admissions

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* 4. If you have any other comments, please use the box below:

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