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* 1. The following will help to let us know if we are getting things right or if we can Improve our service and how.
How did you communicate with us?

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* 2. Which Reception was this related to?

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* 3. Please tell us the purpose of your contact?

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* 4. Please rate the quality of your customer service experience?

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* 5. How well did we address / understand your questions / concerns?

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* 6. What could we do better?

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* 7. How much time did it take us to address your questions and concerns?

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* 8. Thank you for taking the time to feedback on our service, please add any further comments/suggestions.

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* 9. If you wish to receive feedback on any of your comments please indicate below?

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