You and your treatment

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* First name

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* Last name

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* Date of treatment

Date / Time

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* Treatment received

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* Therapist

Your feedback

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* Booking & reception

  1 = need improvement 2 = fair 3 = satisfactory 4 = good 5 = very good
How did you feel the spa team dealt with your booking?
How was the warmth of your welcome and introduction to the spa?

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* Treatment & spa

  1 = need improvement 2 = fair 3 = satisfactory 4 = good 5 = very good
Did the treatment(s) achieve all of your expectations?
How well did you find your therapist explaining the procedure and benefits of the treatment you received?
How would you grade the attitude and service quality of the therapist?
How would you grade the technique and skills of the therapist?
What is your overall impression of the environment of The Garden Spa by L'Occitane, e.g. decoration and facilities?
Did the setting of the room, facilities and atmosphere bring you a comfortable and relaxing feeling?
Do you think that all necessary amenities, such as bathrobe and towels provided during the treatment were enough?

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* Recommendations

  Yes Maybe No
Would you recommend The Garden Spa by L'Cccitane to your friends?
Would you recommend any particular treatment(s) to your friends?

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