Health help now - developing messaging

Developing messaging

The NHS in NW London are rolling out an app to help you access and use NHS services. You can still use traditional methods to contact NHS services, over the phone and in person.
This app will be in addition and will allow you to; book both GP and hospital appointments, get advice on local health services, access recommended health apps and symptom checkers.

We want to find out a bit more about what the public feel is important in using an app to access NHS services, advice and help.

Your help with this short survey will help us understand what is important and allow us to promote the health help now app to the right audience.

Question Title

* 1. What would be the main reason why you might download an app for your health care needs?

Finding advice about health services that may mean you don't need to queue in A&E or at the GP surgery

Having one app that you could book and change GP and hospital appointments

Knowing that you can get advice on services and book and change appointments from the same app

I would not download an app

Question Title

* 2. Are any of these sentences about the 'health help now' app more likely to make you use the app?

The only NHS app you'll ever need

One app, for all your NHS services, advice and appointments

You might not have to queue to get treated - get the right advice

Access all your NHS appointments, advice and services in one app

A one-stop-shop for all your NHS needs

Not sure where to go with your injuries or illness - get the advice you need

Book GP and hospital appointments, search local heath services get advice

Whatever the time, wherever you are get the right treatment for you

If you pick more than one, tell us which one appeals the most