Best VoIP Award

For providers offering VoIP services

Entry criteria:

Entrants must be providers selling Voice Over Internet Protocol services.

Judging process

Entrants must submit a written entry form detailing how they meet the criteria set out below. The judges will assess each written entry form to determine shortlist and then meet to determine the winning entry. This category is not technically tested.

Judging Criteria: 

- Voice quality
- Variety and scope of packages
- Time from order to delivery
- Support and customer care
- Number options
- Contract options and flexibility
- Free access to other VoIP networks
- Value added services (for example handsets)
- Innovation in the past 12 months

The deadline for submissions is 29 March 2018.

Please provide the following:

Question Title

* 1. Please provide the following:

In 30 WORDS why should you win this award?

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* 2. In 30 WORDS why should you win this award?

How have you improved the overall quality of your VoIP services in the past 12 months? (150 words)

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* 3. How have you improved the overall quality of your VoIP services in the past 12 months? (150 words)

What do you to do to ensure high voice quality and resilience? (150 words)

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* 4. What do you to do to ensure high voice quality and resilience? (150 words)

Contract options and flexibility? (150 words)

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* 5. Contract options and flexibility? (150 words)

What innovations have you put in place in the past 12 months? (150 words)

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* 6. What innovations have you put in place in the past 12 months? (150 words)

How do you ensure the privacy and security of your customers’ data? (150 words)

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* 7. How do you ensure the privacy and security of your customers’ data? (150 words)

How do you ensure a high standard of customer support? (150 words)

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* 8. How do you ensure a high standard of customer support? (150 words)

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