Citizens Advice can help if you have a problem with money you owe, anything about benefits, problems at work or with housing, consumer, family or immigration issues. Did you know this?

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* 1. Citizens Advice can help if you have a problem with money you owe, anything about benefits, problems at work or with housing, consumer, family or immigration issues. Did you know this?

Have you ever wanted help on any of these things but did not use us. Please tick all that apply?

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* 2. Have you ever wanted help on any of these things but did not use us. Please tick all that apply?

We run 7 drop in (no appointment needed) sessions a week in Bath, Midsomer Norton and Keynsham, a telephone help line Monday to Friday and follow up appointments if you need them. If you wanted our advice what is the best way for you to get help?

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* 3. We run 7 drop in (no appointment needed) sessions a week in Bath, Midsomer Norton and Keynsham, a telephone help line Monday to Friday and follow up appointments if you need them. If you wanted our advice what is the best way for you to get help?

Please can you tell us the reasons for your choices?

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* 4. Please can you tell us the reasons for your choices?

Currently you can drop into our offices between 9.30 am - 2 pm. Is there a better time for you?

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* 5. Currently you can drop into our offices between 9.30 am - 2 pm. Is there a better time for you?

Currently you can ring us between 10 am - 4 pm. Is there a better time for you?

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* 6. Currently you can ring us between 10 am - 4 pm. Is there a better time for you?

Please tell us anything about why you have not or would not want to use our service.

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* 7. Please tell us anything about why you have not or would not want to use our service.

What is your Postcode?

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* 8. What is your Postcode?

How did you hear about this survey?

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* 9. How did you hear about this survey?

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