SurveyMonkey Powered Online Survey

We would love to hear what you think about our Garden Centre and Restaurant and appreciate you taking a couple of minutes to provide your feedback. Our team are always looking to improve customer service, and would like to understand how your recent trip was.

As a thank you, we'll enter you into our prize draw for a chance to win £100 garden centre gift card!!

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* 1. Please select your local Klondyke/Strikes Garden Centre

Mortonhall Garden Centre, Edinburgh

Howdens Garden Centre, Inverness

Mayfield Garden Centre, Kelso

Klondyke Garden Centre, Livingston

Klondyke Garden Centre, Polmont

Garden Wise Garden Centre, Dumfries

Woodmansey Garden Centre, Beverley

Stringers Garden Centre, Doncaster

Garforth Garden Centre, Leeds

Strikes Garden Centre, Northallerton

Strikes Garden Centre, Stokesley

Astbury Meadow Garden Centre, Congleton

Burnside Garden Centre, Thornton Cleveleys

Brookside Garden Centre, Poynton

Byrkley Park Garden Centre, Burton Upon Trent

Houghton Hall Garden Centre, Carlisle

Daleside Garden Centre, Hawarden

High Legh Garden Centre, Knutsford

Holland Arms Garden Centre, Gaerwen

Lady Green Garden Centre, Ince Blundell

Weaver Vale Garden Centre, Winnington

Wilmslow Garden Centre, Wilmslow

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* 2. When was your last visit to our Garden Centre and Restaurant?

Date / Time

Date

Time

AM/PM

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* 3. Age Range

Under 30

30 to 39

40 to 54

55 to 64

65 +

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* 4. Male/Female

Male

Female

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* 5. Are you a member of our Grow Rewards loyalty club?

Yes

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* 6. Please indicate how you agree with these statements

	1 Strongly Disagree	2 Disagree	3 Neither Disagree or Agree	4 Agree	5 Strongly Agree
My Centre has a good selection of products	My Centre has a good selection of products 1 Strongly Disagree	My Centre has a good selection of products 2 Disagree	My Centre has a good selection of products 3 Neither Disagree or Agree	My Centre has a good selection of products 4 Agree	My Centre has a good selection of products 5 Strongly Agree
Compared to similar stores, my Centre's prices are fair	Compared to similar stores, my Centre's prices are fair 1 Strongly Disagree	Compared to similar stores, my Centre's prices are fair 2 Disagree	Compared to similar stores, my Centre's prices are fair 3 Neither Disagree or Agree	Compared to similar stores, my Centre's prices are fair 4 Agree	Compared to similar stores, my Centre's prices are fair 5 Strongly Agree
I find it very easy to find everything I need	I find it very easy to find everything I need 1 Strongly Disagree	I find it very easy to find everything I need 2 Disagree	I find it very easy to find everything I need 3 Neither Disagree or Agree	I find it very easy to find everything I need 4 Agree	I find it very easy to find everything I need 5 Strongly Agree
There is always a member of staff available to help me	There is always a member of staff available to help me 1 Strongly Disagree	There is always a member of staff available to help me 2 Disagree	There is always a member of staff available to help me 3 Neither Disagree or Agree	There is always a member of staff available to help me 4 Agree	There is always a member of staff available to help me 5 Strongly Agree
The staff are extremely friendly, helpful and knowledgeable	The staff are extremely friendly, helpful and knowledgeable 1 Strongly Disagree	The staff are extremely friendly, helpful and knowledgeable 2 Disagree	The staff are extremely friendly, helpful and knowledgeable 3 Neither Disagree or Agree	The staff are extremely friendly, helpful and knowledgeable 4 Agree	The staff are extremely friendly, helpful and knowledgeable 5 Strongly Agree
The restaurant menu has an excellent choice of food items	The restaurant menu has an excellent choice of food items 1 Strongly Disagree	The restaurant menu has an excellent choice of food items 2 Disagree	The restaurant menu has an excellent choice of food items 3 Neither Disagree or Agree	The restaurant menu has an excellent choice of food items 4 Agree	The restaurant menu has an excellent choice of food items 5 Strongly Agree
The service in the restaurant is very good	The service in the restaurant is very good 1 Strongly Disagree	The service in the restaurant is very good 2 Disagree	The service in the restaurant is very good 3 Neither Disagree or Agree	The service in the restaurant is very good 4 Agree	The service in the restaurant is very good 5 Strongly Agree

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* 7. What do you like MOST about our Centre

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* 8. What one way could we IMPROVE the overall shopping experience

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* 9. Please tell us about any particular aspect of your recent visit you would like us to share with the team. Was there a member of staff who did something special on your recent visit? If you can remember their name, please include it here.

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* 10. How likely is it that you would recommend The Klondyke Group to a friend or colleague?

Not at all likely

Extremely likely

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* 11. What is the main reason for this score?

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* 12. Thank you for telling us about your visit. Please enter your email address for your chance to win a £100 gift card in our monthly prize draw. For full terms and conditions and our privacy policy, please click here.