Rainbow Services Annual Service Review 2020 Question Title * 1. Organisation Details Organisation/Group Name To find out about the FREE services we offer the VCSE across Harlow please put your contact details here and we will get in touch. OK Question Title * 2. Is your organisation/group Company limited by guarantee Social enterprise Community interest company Charity Unincorporated group or organisation (i.e. local sports group, lunch club, Neighbourhood Association Charitable Incorporated Organisation (CIO) Volunteer run Staffed - Micro (less than 10 employees) Staffed - SME (less than 250 employees) Staffed - Large (over 250 employees) Other (please specify) OK Question Title * 3. What is your geographical coverage? Harlow West Essex Essex wide East of England National OK Question Title * 4. What is your area of speciality? Health & Social Care Homelessness Young People Older People Worklessness Skills Offenders Disability Information, Advice & Guidance Mental Health Sports/Physical activity Recreation Arts Environment Media Employment Services Retail Childcare Education Funding Provider Other (please specify) OK Question Title * 5. How has Covid 19 affected how your service is run? Had to close all services Continued all services Closed some services Set up new services Ran existing and new services OK Question Title * 6. What new services have you set up which have been directly because of the impact of Covid 19 and will you continue them? OK Question Title * 7. Have you used Rainbow Services for any of the following in the last 12 months? Ebulletin Voluntary Sector Forum Office space Room hire Funding advice/support Governance advice/support Formation advice/support Partnership formations/working DBS checking service Policy guidance Workshops/training Promotion of your services Other (please specify) OK Question Title * 8. What support would you find most useful for your group/organisation Ebulletin Networking opportunities (i.e. Voluntary Sector Forum) Special forum i.e. Action Learning Groups/mutual support groups Administrative support Payroll support HR support Volunteer recruitment Volunteer training Training/Workshops (staff) i.e. Safeguarding; GDPR; Good Governance; Volunteer management; Bid writing Writing funding applications Governance advice/support (i.e. on formations, policies, practices etc) Room/venue hire Affordable office space Hotdesking Promotion Digital training/support Reception service (i.e. taking phone calls and enquiries in behalf of your organisation) Postal service (receiving your post) DBS checking service Carrying out consultations Representation of your group/work to commissioners etc Resource library (online templates; hard copy literature and guides) Consortia/partnership working opportunities Funding information and advice Other (please specify) OK Question Title * 9. How have you been able to adapt your service? Will you continue this and do you need any support? Digital delivery Phone delivery Online training Partnership working Started a completely new service Other (please specify) OK Question Title * 10. What are your main sources of income? Statutory sector contracts Grants Donations Legacies Fundraising activities Sales of goods/services Individual budgets (Personal Budgets and/or Personal Health Budgets) Other (please specify) OK Question Title * 11. Have you been affected financially by Covid 19 eg your incomings and outgoings? Yes No If yes, how? OK Question Title * 12. What are the biggest challenges you face in the next 12 months? Funding Volunteers Recruiting staff Finding trustees Training Lack of referrals Too high demand on service Developing partnerships Competition New funding formula (i.e. Payment By Results, Individual Budgets) Venues Resources Other (please specify) OK Question Title * 13. Do you have any training requirements? Funding applications Volunteer Management Inclusion and diversity Trustees Recruitment of volunteers Dementia Awareness Falls Prevention Mental Health Awareness Safeguarding First Aid Other (please specify) OK Question Title * 14. Regarding funding and service demand, please indicate if: Your funding has increased Your funding has decreased Demand for your service has increased Demand for your service has decreased Your funding has stayed the same Demand has stayed the same Organisational income is under £10,000 Organisational income is over £10,000 but under £100,000 Organisational income is over £100,000 but under £250,000 Organisational income us over £250,000 but under £500,000 Organisational income us over £500,000 OK DONE