TALK TO US SURVEY : 2017

Y Cwmni Siarad (YCS) is a social enterprise that provides low cost counselling and other therapy services to over 18s. You can find out more about us on our website: www.ycscounsellingwales.co.uk. Our aim is to reach people who may find it difficult - for whatever reason - to get appropriate support to improve and maintain their mental health and well being.  We have designed this survey because we want to hear from you about the best ways to provide our services.  The survey is completely anonymous and the results will be used to help us improve and expand our services in ways that most suit you.  We will be able to share some of the key messages when the survey is over - please contact us if you would like to receive a copy.  Thanks for your time and effort, it's very much appreciated!

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* 1. Have you ever received any of the following support to help with your mental and emotional well being? (please tick all that apply)

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* 2. How would you describe your mental health and well being, now and/or in the past?

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* 3. Imagine what the “best service in the world” for meeting your mental and emotional well being needs would look like.  Can you tell us up to 5 things about this service and what it would provide?

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* 4. YCS runs a low cost counselling service in Cardiff and Bridgend and we'd like it to expand to other areas.  Please rank the following statements about a counselling service in order of how important they would be to you (with 1 being most important and 8 least important)

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* 5. YCS is a social enterprise.  This means that we charge a fee for our counselling service and any money we have left over after paying for our running costs is invested into improving our services and supporting more people.  Our aim is to provide affordable counselling for everyone in line with their income. Private counselling with a qualified counsellor costs between £50 - £80 per hour and although some of our volunteers are qualified, most are in the later stages of their training.  What do you think is an affordable cost for you for 1 hour of counselling each week?

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* 6. Our aim is to support people to improve and manage their mental well being, especially people who find it difficult to find support that suits them.  This might be because of being on a low income, being from the LGBT or another 'minority' community (these are only examples and there may be many other reasons).  If you feel you are someone who has particular difficulty finding the right kind of support, please tell us as much as you can about why this is.

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* 7. To help us check the areas that our survey respondents live, please can you provide the first part of your postcode?

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* 8. This question is optional, but it would help us to check that we have a good mix of people responding so that we can be sure we’re hearing from everyone.  If you’re happy to share this information, please tick all that apply to you:

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* 9. Is there anything else you'd like to tell us that you think will help with improving and expanding our services to suit your needs?

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